Klaris | Trust Center
Klaris Trust Center
Secure AI for regulatory documentation. See how we protect customer data, maintain privacy, and meet recognised security and compliance standards.
Compliance

Compliance

ISO 27001

GDPR

Resources

ISO 27001 Certificate

ISO 27001 Audit Report

Statement of Applicability

Pentest-Letter of Attestation

FAQs

Yes. Klaris's Information Security Management System is independently certified to ISO/IEC 27001:2022. The certification covers the security controls and processes used to protect Klaris systems and customer information.
Customer data is hosted in the European Union, with production data residing in Belgium and managed from the EU and UK. Klaris is designed to maintain EU data residency for customer information.
Customer data is encrypted in transit using TLS 1.3 and at rest using AES-256. Access to production systems and customer information is restricted using role-based access controls and least-privilege principles. Klaris also maintains security monitoring, vulnerability management and incident-response controls as part of its ISO 27001-certified ISMS.
Klaris uses federated authentication through Google and Microsoft. Klaris does not maintain or store application passwords for customer users; authentication is delegated to the user's selected identity provider using standards-based authentication. Customers can therefore apply the authentication and MFA controls configured within their Google or Microsoft environment.
No. Customer documents are not used to train or fine-tune Klaris models or third-party AI models. Klaris maintains zero-data-retention arrangements with the third-party LLM providers used in its processing stack so that customer content is used only to perform the requested processing.
Yes. Klaris maintains controls designed to comply with EU and UK GDPR. When processing customer-provided information, Klaris generally acts as a data processor on behalf of the customer. A Data Processing Agreement (DPA) is available to customers on request.
Klaris maintains documented business continuity, disaster recovery and backup procedures. Customer data is backed up using controlled cloud infrastructure, with backups protected through encryption and access controls. Recovery arrangements are tested periodically, and Klaris maintains defined recovery objectives for critical services.
Klaris maintains a documented Security Incident Response Plan covering identification, escalation, containment, investigation, recovery and communication. The plan is tested at least annually. Where an incident affects customer data or services, affected customers are notified in accordance with applicable legal and contractual requirements.

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Monitoring

Continuously monitored by Secureframe
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Monitoring

Change Management

Configuration and Asset Management Policy
A Configuration and Asset Management Policy governs configurations for new sensitive systems
Change Management Policy
A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes.
Production Data Use is Restricted
Production data is not used in the development and testing environments, unless required for debugging customer issues.
Segregation of Environments
Development, staging, and production environments are segregated.
Secure Development Policy
A Secure Development Policy defines the requirements for secure software and system development and maintenance.
Approval for System Changes
System changes are approved by at least 1 independent person prior to deployment into production.
Baseline Configurations
Baseline configurations and codebases for production infrastructure, systems, and applications are securely managed.
Software Change Testing
Software changes are tested prior to being deployed into production.

Availability

Automated Backup Process
Full backups are performed and retained in accordance with the Business Continuity and Disaster Recovery Policy.
Testing the Business Continuity and Disaster Recovery Plan
The Business Continuity and Disaster Recovery Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Business Continuity and Disaster Recovery Plan based on the test results.
Business Continuity and Disaster Recovery Policy
Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption.
High Availability Configuration
The system is configured for high availability to support continuous availability, when applicable.
Uptime and Availability Monitoring
System tools monitors for uptime and availability based on predetermined criteria.
Backup Restoration Testing
Backed-up data is restored to a non-production environment at least annually to validate the integrity of backups.

Organizational Management

Personnel Acknowledge Security Policies
Internal personnel review and accept applicable information security policies at least annually.
Information Security Program Review
Management is responsible for the design, implementation, and management of the organization’s security policies and procedures. The policies and procedures are reviewed by management at least annually.
Internal Control Policy
An Internal Control Policy identifies how a system of controls should be maintained to safeguard assets, promote operational efficiency, and encourage adherence to prescribed managerial policies.
Information Security Policy
An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data.
Disciplinary Action
Personnel who violate information security policies are subject to disciplinary action and such disciplinary action is clearly documented in one or more policies.
Organizational Chart
Management maintains a formal organizational chart to clearly identify positions of authority and the lines of communication, and publishes the organizational chart to internal personnel.
Performance Review Policy
A Performance Review Policy provides personnel context and transparency into their performance and career development processes.
Security Awareness Training
Internal personnel complete annual training programs for information security to help them understand their obligations and responsibilities related to security.
Performance Reviews
Internal personnel are evaluated via a formal performance review at least annually

Confidentiality

Data Classification Policy
A Data Classification Policy details the security and handling protocols for sensitive data.
Data Retention and Disposal Policy
A Data Retention and Disposal Policy specifies how customer data is to be retained and disposed of based on compliance requirements and contractual obligations.
Disposal of Customer Data
Upon customer request, Company requires that data that is no longer needed from databases and other file stores is removed in accordance with agreed-upon customer requirements.

Vulnerability Management

Third-Party Penetration Test
A 3rd party is engaged to conduct a network and application penetration test of the production environment at least annually. Critical and high-risk findings are tracked through resolution.
Vulnerability and Patch Management Policy
A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities.
Vulnerability Scanning
Vulnerability scanning is performed on production infrastructure systems, and identified deficiencies are remediated on a timely basis.

Incident Response

Tracking a Security Incident
Identified incidents are documented, tracked, and analyzed according to the Incident Response Plan.
Incident Response Plan
An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution.
Lessons Learned
After any identified security incident has been resolved, management provides a "Lessons Learned" document to the team in order to continually improve security and operations.
Incident Response Plan Testing
The Incident Response Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Incident Response Plan based on the test results.

Risk Assessment

Vendor Due Diligence Review
Vendor SOC 2 reports (or equivalent) are collected and reviewed on at least an annual basis.
Risk Register
A risk register is maintained, which records the risk mitigation strategies for identified risks, and the development or modification of controls consistent with the risk mitigation strategy.
Risk Assessment
Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats.
Vendor Risk Management Policy
A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle.
Vendor Risk Assessment
New vendors are assessed in accordance with the Vendor Risk Management Policy prior to engaging with the vendor. Reassessment occurs at least annually.
Risk Assessment and Treatment Policy
A Risk Assessment and Treatment Policy governs the process for conducting risk assessments to account for threats, vulnerabilities, likelihood, and impact with respect to assets, team members, customers, vendors, suppliers, and partners. Risk tolerance and strategies are also defined in the policy.

Network Security

Network Security Policy
A Network Security Policy identifies the requirements for protecting information and systems within and across networks.
Automated Alerting for Security Events
Alerting software is used to notify impacted teams of potential security events.
Logging and Monitoring for Threats
Logging and monitoring software is used to collect data from infrastructure to detect potential security threats, unusual system activity, and monitor system performance, as applicable.
Restricted Port Configurations
Configurations ensure available networking ports, protocols, services, and environments are restricted as necessary, including firewalls.
Network Traffic Monitoring
Security tools are implemented to provide monitoring of network traffic to the production environment.
Endpoint Security
Company endpoints are managed and configured with a strong password policy, anti-virus, and hard drive encryption

Access Security

Administrative Access is Restricted
Administrative access to production infrastructure is restricted based on the principle of least privilege.
Removal of Access
Upon termination or when internal personnel no longer require access, system access is removed, as applicable.
Complex Passwords
Personnel are required to use strong, complex passwords and a second form of authentication to access sensitive systems, networks, and information
User Access Reviews
System owners conduct scheduled user access reviews of production servers, databases, and applications to validate internal user access is commensurate with job responsibilities.
Unique Access IDs
Personnel are assigned unique IDs to access sensitive systems, networks, and information
Least Privilege in Use
Users are provisioned access to systems based on principle of least privilege.
Encryption-in-Transit
Service data transmitted over the internet is encrypted-in-transit.
Encryption-at-Rest
Service data is encrypted-at-rest.
Asset Inventory
A list of system assets, components, and respective owners are maintained and reviewed at least annually
Access Control and Termination Policy
An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks.

Physical Security

Visitor Control
Production facilities require all visitors to formally sign-in, unless preauthorization for the visitor exists.
Physical Security Policy
A Physical Security Policy that details physical security requirements for the company facilities is in place.
Physical Access Reviews
Processes are in place to periodically review physical access to ensure consistency with job responsibilities.
Physical Access Restrictions
Processes are in place to create, modify or remove physical access to facilities such as data centers, office spaces, and work areas based on the needs of such individual.

Communications

Terms of Service
Terms of Service or the equivalent are published or shared to external users.
Privacy Policy
A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments.